Today, I visited a nearby charity shop. I stood in the store and observed for 30 minutes. There were 17 people who entered the store, and half of them were young individuals. Out of those, 5 people made purchases, and 2 of them were young. This further confirms my previous intervention; the charity shop is being embraced by the millennials gen-z in London.
At the same time, I have reviewed the official website of the British Heart Foundation. It is indeed stated that donations are free, and they also offer a collection service. However, they mention the term “quality donations,” and i would like to know the definition of quality donations.
evidence for offline interview with staff
I interviewed one of their staff members, and he introduced himself as George. He mentioned that he has been working there for couple months.
He explained that their definition of “quality donations” refers to clothes that are undamaged and in good condition, suitable for resale. It doesn’t necessarily mean they have to be from high-end or designer brands; the focus is on the garment’s manufacture and overall condition. However, if people have unwanted clothes, they will still accept them for recycling. The remaining items will be packaged and collected by someone else, although George is not aware of the specific destination for those items.
He also informed me that if I want to learn more, I can come back on Friday as their manager will be present there throughout the day.